By 1979, the Company had eliminated Department Secretary positions and created a "secretarial pool" and any correspondence from us in Production Management would be submitted--hand-written or dictated-- and after being typed by a pool typist, the materials would be returned to us for distribution.
One time, after I had submitted a hand-written letter to be typed, when I received the typewritten material from the secretarial pool, I noticed that my wording had been changed. I returned it to the typist and told her she would need to retype it. She asked why and I explained that her typing made it ungrammatical. Obviously miffed, she stated that she had "simplified" it for me. I replied that it was now incorrect and I could not possibly issue the letter. She replied that she was sure the person receiving it wouldn't know the difference. I asked, "You're sure? Then obviously you know this employe." She replied, "He's just a factory worker." I said, in a very condescending tone, that the intended recipient held a master's degree and would definitely notice the error; I reiterated that I could not present it with the mistake and that I, myself, was perfectly capable of typing the response if I could use her typewriter. She told me that I wasn't "allowed" to do that. I was, of course, offended that I, as a member of Management, even needed to have the conversation with her.
I told her that I needed to talk to her Supervisor. Unbelievably, rather than just agreeing to re-type the letter, the Supervisor said that the employe wouldn't be able to tell the difference. I told her that was "very patronizing" and I would wager that the intended recipient was far more educated than the members of her department. I also said that it could have been re-typed in the amount of time we had wasted discussing it and that I obviously needed to speak to her Manager.
Only then did the Supervisor ask the nature of the problem. I stated that I had properly used a transitive verb and the typist had changed it to an intransitive verb. The Supervisor yanked the paperwork from my hand and said she would re-type it. After that, my submissions were typed exactly as I presented them.
Within a few years, the secretarial pool was gone, we all had computers on our desks, and we all had to type our own responses.
Ah, progress!
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